Transfers from and to Burgas Airport
Enjoy a comfortable and safe journey from and to Burgas Airport. We offer competitive prices and professional service.
"Burgas Taxi Transfer" LTD (Administrator), with headquarters and management address in Burgas, Slaveykov 36, registered in the Commercial Register of the Registry Agency in Bulgaria with UIC: 204283895, phone: +359 8778 333 91; email: office@burgas.taxi
Information about our Data Protection Officer:
Name: Aleksandar Abadzhiev
Email: abadjiev69@gmail.com
Burgas Taxi Transfer LTD attaches great importance to the protection of personal data and collects and processes personal data only in accordance with the requirements of local and European legislation. The purpose of this "Privacy Policy" is to inform you about how we process your data, what personal data we may collect about you, for what purpose, for how long, and what your rights are.
We may collect personal data about you when you use our website or choose/pay for our services. In most cases, we require your personal data in order to conclude a contract, comply with a legal obligation, or protect our legitimate interests. Of course, for some of our services, you provide us with this information by choosing and agreeing to send us information about yourself. Without this data, we will not be able to make a reservation or provide you with an offer. If you do not provide us with identification data, we will not be able to conclude a car rental contract with you.
Depending on the services you use, we may collect and process the following information about you:
General Identification Data:
Personal Data You Provide Us About Others
You have the option to add someone as an additional driver or make a reservation on behalf of another
person, such as a friend, family member, or colleague. In such cases, you must ensure that this person
is informed that their data is provided to us and that they are familiar with our Privacy Policy. This
is your responsibility.
Personal Data We Receive from Other Companies
We may also receive information about you from our business partners through whom you made the
reservation. For example:
Online platforms for renting cars with drivers through which you made the booking. They provide us with
reservation details so we can proceed with the contract and provide the vehicle.
We collect your IP address when you visit our website. This only identifies your Internet Service Provider (ISP) and does not contain information about you as an individual. We use this information to understand more about where the traffic to our website comes from.
Car Reservation
We use your personal data primarily to make and administer your reservation, to contact you if there are
problems with your request, or to send you an electronic confirmation of the reservation made.
Customer Service
The Customer Service department processes your data to help you, for example, make a reservation or
answer any inquiries you may have before, during, or after the reservation.
Customer Reviews
We may use your contact information to send you a short questionnaire for your feedback on our services.
This helps us understand and improve the quality of our service and optimize our business processes.
Protection of Lawful Interests
In some cases, we may need to use your personal data to protect and resolve legal disputes, regulatory
checks, appeal of fines and acts by the Road Safety Agency, filing insurance claims, and others.
We process personal data that we most often collect for the following purposes and legal bases:
Processing of data necessary for concluding or executing a contract
Verification of the client's identity; Making a reservation for a specific car; Preparation of offers,
contracts, and all other accompanying contractual documents. Management and execution of your orders;
Preparation of accounting documents such as an invoice or receipt for the services used; Notifications
related to our products and services.
Processing of data necessary to comply with our legal obligation
Compliance with obligations under the Road Traffic Act; Obligations under the Accounting Act and the Tax
and Social Security Procedure Code and other related regulations, in connection with the correct and
lawful keeping of accounting; Obligations to provide information to all state commissions and regulatory
authorities; Providing information to the court and law enforcement authorities.
Burgas Taxi Transfer LTD uses third parties to assist with certain contractual activities or to fulfill a legal obligation. We do not provide your personal data to third parties until we have ensured that all technical and organizational measures have been taken to protect this data, and we strive to exercise strict control to achieve this goal.
Some recipients of personal data may include: insurers, intermediary companies through which you made the reservation, external consultants and specialists, debt collection agencies, law firms, banks, security companies, commercial agents, etc. Such data sharing takes place only with a valid reason and on the basis of a written agreement for the recipients to ensure an adequate level of protection.
The provision of personal data is in some cases mandatory to comply with our legal requirements, such as: regulatory authorities, including state commissions, institutions and agencies, NRA, NSSI, courts, prosecutor's office, and others to which we are obliged to provide personal data under current legislation;
Payment service providers and other financial institutions with which we settle payments or payment guarantees. If you (or the cardholder whose credit card was used to make your reservation) request billing, we may need to share certain reservation details with the payment service provider and the relevant financial institution. This may include a copy of the reservation confirmation or the IP address used to make your reservation. We may also exchange information with relevant financial institutions if we consider it necessary for fraud detection and prevention purposes.
Automated Algorithms
We do not use means for automated decision-making.
The security of the data you have entrusted to us is very important to us. Therefore, we protect your data by applying all appropriate technical and organizational measures at our disposal to prevent unauthorized access, unauthorized or malicious use, loss or premature deletion of information.
Burgas Taxi Transfer LTD takes measures to protect your personal data from accidental loss and unauthorized access, use, alteration or disclosure. There are policies and procedures for protecting information from loss, misuse and unauthorized disclosure. We also take additional information security measures, including access control, strict physical protection, and reliable practices for collecting, storing, and processing information. Some of the actions taken include:
Training of personnel on the specifics regarding the processing of personal data, regulatory framework in the field of personal data protection, this policy and other related internal regulations; confidentiality of information; staff training;
Designating areas with controlled access; defining the premises where personal data is processed, including where our servers are located, and limiting access; defining the organization of physical access; defining the technical means used for physical protection - in special rooms and cabinets under personal protection: Physical, organizational and technical protection measures: Documentary protection: Defining retention periods; rules for dissemination, procedures for destruction, verification and control of processing.
We keep all the information we have collected about you and destroy it within the legal deadlines, and if there are no such deadlines, within the deadlines set by us and after the final settlement of all our financial relations. We do not keep your data indefinitely.
Some of the deadlines are:
5 years from the execution of the contract – for claims under the Obligations and Contracts Act; 10
years under the Accounting Act for storing and processing accounting data; 30 days for audio recordings.
Data Transfer Between Countries
Burgas Taxi Transfer LTD does not transfer your data to other countries inside or outside the EU.
At any time, you can ask Burgas Taxi Transfer LTD to provide you with information about the personal data collected and stored about you. You can also ask our company to correct, delete or update such personal data. Burgas Taxi Transfer LTD also ensures your right to object and limit the processing of personal data, as well as your rights in automated decision-making.
You can withdraw your consent to the collection, storage, and use of your personal data by Burgas Taxi Transfer LTD at any time. However, the withdrawal will not affect the lawfully processed data up to the time of withdrawal.
Some of your rights, such as data deletion or objection to processing, may be limited by applicable legislation.
Requests for access to information or correction are submitted personally or by an expressly authorized person, through an express written power of attorney. An application may also be sent electronically, in accordance with the Electronic Document and Electronic Signature Act.
In case of exercising the above rights, we may request additional information from you to confirm your identity and keep your information confidential. We will review your request in accordance with applicable law and notify you within legally established timeframes.
We inform you that under the current legislation, you also have the right to file a complaint in case of illegal processing of your data to the Commission for Personal Data Protection, Sofia 1592, Blvd. Prof. Tsvetan Lazarov No. 2 or www.cpdp.bg.
This privacy protection procedure may change over time. Such changes take effect immediately upon their announcement. Regularly reviewing this page ensures that you are always aware of what information we collect, how and for what purposes Burgas Taxi Transfer LTD uses it, and under what circumstances (if any) we will share it with other parties.
For questions and exercising rights regarding data protection, you can contact the employees of Burgas
Taxi Transfer LTD in the following ways:
Email: office@burgas.taxi
Phone: +359 8778 333 91
This Privacy Policy was last updated on 01.01.2026.